We are confident that you will be satisfied with your purchase from us however we understand that every customer is different.  Please note we have a 7-day EXCHANGE ONLY guarantee, from date of receipt.  If for any reason you are unhappy with your item you may return the item for a store credit to be applied to your replacement purchase.  All exchanges are shipped at the expense of the customer. In addition, any difference in price should also be included in the payment. Any exchange received without proper payment or authorization will be marked Refused / Return to Sender. Exchanged items must be new and unused, and in unworn condition. "New and Unused" means that there are no scratches, marks or blemishes on the item, lost or stolen parts (screws, clasps, stems), damage due to personal use, misuse or negligence. We will instruct you where to return your product(s). Do not return to sender. You must contact us before returning any items an RMA will be given in order to process exchange.
 
ALL SALES ARE FINAL ON LUGGAGE AND KEEPALLS, NO EXCEPTIONS!

We do not accept exchanges after 7 days from the official delivery confirmation date. We do not accept exchanges of any item with any indication that it has been used or damaged (No Exceptions). THEY WILL BE MARKED RETURN TO SENDER.
 
It is very important that you include a note with your name, address, valid e-mail address, phone number and your date of purchase, order/invoice number and form of payment should also be included. This will speed up the process!